About PagerDuty

PagerDuty is a platform that helps manage IT operations by providing alert monitoring, on-call scheduling, and escalation policies. It allows teams to quickly respond to incidents and fix issues in applications, servers, and websites.

PagerDuty integrates with a wide range of tools and services, including RMON, allowing teams to enhance their incident management processes. In this article, we will describe how to integrate PagerDuty with RMON.

How to create PagerDuty Integration Key

First, obtain your integration key from PagerDuty. To do this, log in to your PagerDuty account and go to the Services page. From there, you can either select an existing service to retrieve its integration key or create a new service if needed. If you choose to create a new service, follow the prompts to set it up, and the integration key will be generated for you.

After this, go to the Integration tab. Click Add another integration, then select Events API V2 and click Add. You will be redirected back to the Integration tab.

Next, click Events API V2 once more, and copy the new integration key from the yellow box.

Use PagerDuty with RMON

After obtaining the integration key, create a channel in RMON. Go to the Channels section and click Add in the PagerDuty Channels area. In the form that appears, enter the integration key in the "Token" field, provide a name in the "Channel" field, and select a group if necessary.

To verify that the integration has been successfully completed, click Test. RMON will then send a test message to PagerDuty.

After this, the PagerDuty channel is ready for use. You can select it when creating a new check: