Agents

Monitoring locations

An RMON agent performs assigned checks and sends their results to RMON. Place agents in offices, data centers or cloud regions to measure availability from those networks. One agent can run many checks; one host can have one RMON agent.

RMON monitoring agents
RMON monitoring agents. RMON 1.4, demonstration data. Click to enlarge.

Add and configure

Register the host under Admin area → Servers, verify SSH access, and use Agents → Add Agent. Select its result delivery mode during installation. Manage agents covers installation, group certificate settings, HTTPS, mTLS and reconfiguration.

Manage agents

The card shows the host, version, enabled and shared state, region and last applied result delivery mode. Open the agent's name for its checks. Available actions depend on your role and the agent's owner group. Guest users do not have the agent management menu.

Read the agent card

Scroll horizontally to view the full table.

Field or stateMeaning and next action
EnabledThe agent's saved availability setting. Check the running state and latest result times as well when confirming that it is performing checks.
Running / paused / unavailableThe card's status comes from the agent management connection. A running response shows the service is active; a paused state means it reports that it is stopped. An unavailable status means RMON could not obtain a valid response. Check connectivity before deciding to reinstall.
Total checks and UptimeValues reported by the agent. A dash means the value could not be obtained; verify the connection and refresh the page.
Result deliveryThe last successfully applied mode: HTTP, HTTPS or HTTPS + mTLS. The displayed verification time records that application and verification; use fresh check results to confirm ongoing delivery.
Not yet verifiedNo verified delivery mode has been recorded. Select the intended mode and successfully Reconfigure the agent to establish it.
Changes pending applicationSaved connection settings differ from the last applied settings. Complete Reconfigure and review its final task status.
Shared and RegionSharing makes the agent available beyond its owning group; its region organizes check assignment. The agent continues to use its owner's connection settings.

Successful access to the management connection does not verify delivery to the result receiver. Open an assigned check and confirm that its result time advances. Use agent troubleshooting when new measurements stop arriving.

Choose an action

Choose where checks run

In the check wizard, use Run checks from → Agents and move the desired agents into Selected. You can also select countries or regions. See locations and creating checks.

Compare results

Review each selected location in the check details. A failure at one location may indicate a local network problem; failures at several locations help identify a wider incident. See reading results.

For a separate receiver, use the RMON Server deployment guide.