Read check results
Start with the Dashboard
The Dashboard shows each check's current status, response time and enabled state. Open the check name for its results, then compare the selected locations. Read the result time as well as the status: an older successful result does not confirm that new checks are arriving.
See Dashboard and check groups for card fields, status counters, sorting and group actions.
Read history and charts
The check page shows availability, response times and recorded results. Choose a time range and inspect changes around the incident. Click a graph legend item to hide or show that series. The alerts-history action opens incidents and status changes; it is different from the sequence of individual measurements.
HTTP timings
Response time is shown in milliseconds. The timing chart separates hostname lookup, connection establishment, the HTTPS handshake, preparation before transfer, redirects, waiting for the response and downloading it. Pre transfer describes preparation; Start transfer describes the first response data. Compare the stages to find where a slow request spends its time.
For HTTPS checks, review certificate validity and the days remaining until expiration. Warning and critical thresholds are configured under Admin area → Settings → RMON.
Investigate a result
- DOWN: read the recorded error and check the address, expected response, credentials and connectivity from the affected location.
- Slow response: compare the observed time with the check's threshold in milliseconds.
- Only one location fails: compare its network path and DNS resolution with the working locations.
- No new results: confirm the check and agent are enabled, then check agent status and delivery to the result server.
See troubleshooting and notifications for the next steps.